PRIVACY POLICY (GDPR-ALIGNED)
Effective Date: 01/05/2026
Website: drtamerfawzy.com
Data Controller: Dr. Tamer Fawzy Clinic

1. Introduction

This Privacy Policy explains how Dr. Tamer Fawzy Clinic (“we”, “us”, “our”) collects, uses, and protects your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) where applicable.

By using this website, you agree to the terms of this Privacy Policy.

2. Data We Collect

a. Personal Data

• Full name
• Email address
• Phone number
• Location

b. Special Category Data (Medical Information)

• Symptoms and medical history
• Sleep/snoring-related data
• Any health information voluntarily submitted

c. Technical Data

• IP address
• Browser type
• Device information
• Website usage (via cookies/analytics)

3. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

• Consent – when you submit forms or agree to cookies
• Medical Purpose – for healthcare assessment and treatment planning
• Legitimate Interest – improving services and communication
• Legal Obligation – compliance with applicable laws

4. How We Use Your Data

Your data is used to:

• Respond to inquiries
• Schedule and manage appointments
• Assess your medical condition prior to consultation
• Provide medical advice or treatment planning
• Improve website performance and patient experience

5. Medical Confidentiality

All health-related information is treated as special category data under GDPR and is handled with strict confidentiality in accordance with medical ethics and applicable laws.

6. Data Sharing

We only share your data when necessary with:

• Healthcare professionals involved in your care
• Diagnostic laboratories or partners
• IT service providers (hosting, forms, CRM systems)
• Authorities when legally required

We ensure appropriate safeguards are in place with all third parties.

7. International Data Transfers

As we operate in the UAE and Egypt, your data may be processed outside your country of residence.

When transferring data internationally, we ensure appropriate safeguards such as:

• Secure systems and encryption
• Contractual data protection obligations

8. Data Retention

We retain your data only as long as necessary:

• Medical records: as required by healthcare regulations
• Contact data: until no longer needed or upon request
• Website data: per analytics/cookie duration

9. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Request correction
• Request deletion (“Right to be Forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us below.

10. Cookies

We use cookies for:

• Website functionality
• Analytics (e.g., traffic insights)
• You can manage cookie preferences via your browser.

See our Cookie Policy.

11. Data Security

We implement appropriate technical and organizational measures:

• Secure servers
• Restricted access
• Encrypted communication where possible

However, no system is completely secure.

12. Third-Party Services

We may use third-party tools (e.g., Google Analytics, form platforms). These providers may process your data in accordance with their own privacy policies.

13. Contact Information

Dr. Tamer Fawzy Clinic
Email: Drt@drtamerfawzy.com
Phone: 0506157799
Locations: UAE & Egypt

14. Updates

We may update this policy periodically. Changes will be posted on this page.